Our support team typically responds within 24 hours on business days.
Contact options:
✦ General support: [email protected]
✦ Billing issues: [email protected] (include your order ID)
✦ Privacy concerns: [email protected]
✦ Grievance: [email protected]
When contacting support, please include:
✦ Your registered email address
✦ A description of the issue
✦ Screenshots if applicable
✦ Your plan type (Free, Pro, or Premium)
For fastest resolution, email [email protected] with the subject line: [ISSUE TYPE] - Your Name. Example: [BILLING] - Credit not added after payment.
You can also reach us on our social channels @SocioMeeAI on Instagram, X, and YouTube.